Quadrilateral Earrings (Medium)

All of Olivia’s luxury jewellery is intricately made and meticulously hand finished in her workshop in the Cairngorms, Scotland. Olivia utilises a range of traditional goldsmithing techniques to create her products, which you can read more about on her techniques page. 

All of Olivia’s jewellery, unless otherwise specified or requested, is made of 100% sterling silver, which is guaranteed by the hallmarks adorning each piece (weighing over 1g). Each piece is sent to the award winning Edinburgh Assay Office to be marked. Learn more about hallmarking here.

Dispatch

Olivia makes all of her jewellery to order. This means it will be ready to dispatch in 2-3 weeks. This does not apply to One Of A Kind products which are already made and ready to ship the next working day.

If you need something in a hurry, please get in contact with Olivia and she will see what can be done.

Delivery

We offer two secure Royal Mail services at checkout:

Tracked With Signature: Reliable delivery with tracking and signature upon arrival.

Special Delivery: Guaranteed next working day after dispatch, delivered by 1pm, fully insured and tracked.

Get in touch for more details.

Returns and Exchanges

Olivia offers no questions asked returns or exchanges within 30 days of product delivery. Please visit our Refund Policy page for further information.

Store Properly: The box you receive your jewellery in is a great place to store your new piece when you’re not wearing it. It keeps it dry and prevents it from getting tarnished. Each order will come with 2 anti tarnish strips for you to store with your jewellery to help keep discolouration at bay. 

Clean Regularly: A gentle buff up with a jewellery polishing cloth is all you need to regain a bit of shine on your jewellery. Each order will come with a cloth, so your jewellery is ready to shine with you. 

Avoid Chemicals: Remove jewellery when using household cleaners, perfumes, lotions, or swimming in pools, as chemicals can tarnish or damage the silver. 

Wear with Care: Limit exposure to harsh conditions like extreme temperatures or physical impact. Take off jewellery before going to the gym or doing manual work where your jewellery can get damaged. 

Tarnish Prevention: Regularly wear your silver jewellery to prevent tarnish buildup, as natural oils from your skin help keep it shiny. Your jewellery deserves to be worn, not kept in a box!

Seek Advice: Reach out to Olivia directly to ask about any other cleaning solutions you want to use for your jewellery such as silver dip or silver polish. She will be happy to advise on the best method to get your jewellery shining again.